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Have a maintenance problem but don’t know where to turn?

20 June 2017 09:00

Street lights not working? Roads not properly maintained? Hedges not trimmed? Rubbish not collected?

Our website has a list of places to help - visit our Frequently Asked Questions page. If you are in any doubt report an issue to Pembroke - simply call (0333 3442 100) or email ( They will ensure that if they are not responsible for fixing it, they will pass it on to someone who can.

Once issues are sent to Pembroke, they are acknowledged, logged and progressed to completion. Because everything can’t be done at once it may be that your particular issue may not get actioned for some time. Pembroke may also decline to act in some circumstances where they feel it is appropriate and we would ask that you please respect their decisions.